City of Paris, TN

Grievance Procedure under the Americans with Disabilities Act

 

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Paris. The City of Paris’s Personnel Policy governs employment-related complaints of disability discrimination.

 

The complaint should be in writing or other formats and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. Alternative means of filing complaints, such as personal interviews or an audio recording of the complaint, will be made available for persons with disabilities upon request.

 

The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to:

 

Jennifer Morris

ADA Coordinator and Community Development Director

P. O. Box 970

Paris, TN  38242

Email:  jmorris@cityofparistn.gov

Phone:  731-641-1410

 

Within 15 calendar days after receipt of the complaint, Ms. Morris or her designee will meet with the complainant to discuss the complaint and the possible resolutions. Within 15 calendar days of the meeting, Ms. Morris or her designee will respond in writing, and where appropriate, in a format accessible to the complainant, such as large print, Braille, or audio recording. The response will explain the position of the City of Paris and offer options for substantive resolution of the complaint.

 

If the response by Ms. Morris or her designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Americans with Disabilities Advisory Board.

 

Within 30 calendar days after receipt of the appeal, the Americans with Disabilities Advisory Board will meet with the complainant to discuss the complaint and possible resolutions. Within 30 calendar days after the meeting, the Americans with Disabilities Advisory Board will respond in writing, and, where appropriate, in a format accessible to the complainant, with a decision.

 

If the decision of the Americans with Disabilities Advisory Board does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after the receipt of the response to the City of Paris Board of Commissioners.  The complaint will then be heard and discussed at an open, public meeting of the elected body.  A determination will then be made within 30 days and will result in the final resolution of the complaint.

 

All written complaints received by Ms. Morris or her designee, appeals to the Americans with Disabilities Advisory Board, appeals to the Board of Commissioners and responses from these three offices will be retained by the City of Paris for at least three years.

 

The availability and use of this grievance procedure does not prevent a person from pursuing other legal or administrative remedies, including filing a complaint of discrimination in court or with the U.S. Department of Health and Human Services, Office for Civil Rights.  Use of this grievance procedure isn’t a prerequisite to the pursuit of other remedies.